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We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

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other ways to get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

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  • Jeff A

    California

    Great stay

    My wife tana and I stayed there for 8 night, great place, met some great people from NY,Iowa, Boston and the U.K. I would give this place an 8 out 10. Hotel credits are a bit confusing, and it rained a few days, but all good and yes I would go back... loved the pool volleyball, kept me sober.... Jeff from California

  • JRTart

    Aledo, Texas, USA

    First Visit - Very Nice Resort

    Excellent value, we upgraded to the Concierge suite which was very nice with a large balcony overlooking the ocean / pool area. As it was our first stay, I could not say as to weather it is worth the upgrade or not, but I can assure you, we would choose it again.

  • ElizabehTonyLim

    King of Prussia, Pennsylvania

    Excellent house keeper Roboan

    We had a great trip the Sun Palace is fabulous... couldn't get better service. Our daily housekeeper was Roboan who really worked hard and was a special young man. We hope he will soon move up and be able to receive English classes, so that next year we can get to know him better. He made lovely little animals for our room. Thank you!!