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We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

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other ways to get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

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  • Barry100085

    Montreal, Canada

    Even better than ever

    We have always been happy with our numerous stays at this hotel. Somehow, this stay was even better than ever. The staff go far out of their way to accommodate your every need. We just want to thank all the numerous managers and staff for making our 2 weeks so amazing.

  • grandpadoc

    Lake Elsinore, California

    Hospiltality Industry at its Best

    The professionalism in staff and services was way beyond my expectations. The "all inclusive" means what it says and extends to the other Palace Resorts in the area. This resort was the smallest of the three we visited and being couples only suited our needs perfectly.

  • Tahira R

    Bradford, United Kingdom

    Fantastic Hotel

    It’s the first time we have visited Cancun and stayed at the Sun Palace Hotel, we will definitely be going back again. I couldn’t have asked for a better hotel. It was just truly amazing. The food was great. The hotel staff were so polite and friendly.