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We cant wait
to hear from you!

We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

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help you?

Contact Us

other ways to get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

Transportation
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  • 26Raj58

    Chennai (Madras), India

    Awesome

    Wonderful room. Very courteous and polite staff. They were going extra mile to help us with everything especially vegetarian food options. Nice shows/events every day. Very clean and nicely kept environment.

  • selfevident

    Phoenix, Arizona

    Our favorite Palace Resort

    This resort is smaller than some of the Palace Resorts. The service is terrific, and we like the location. The white sand, blue sea, great food are some of the reasons we keep coming back. The sports and entertainment staff are enthusiastic and friendly, without being overbearing.

  • Jim C

    Golden, Colorado

    Wonderful service

    The service was exceptional. Everyone working here is very pleasant and attentive. It is in a great location with easy access to pool and ocean. The shopping district is close as well as the ferry dock to go over to Cozumel.