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We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

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other ways to get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

Transportation
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ISLA MUJERES
PALACE

  • Amy K

    Robbinsville, New Jersey

    Nice Relaxing Getaway

    We stayed for 3 nights as a quick getaway with the goal of just relaxing. Our goal was achieved! Upon arrival and throughout our stay, the bellman, Adeymar, was wonderful. We had several nice conversations with him and he was very helpful, always with a smile on his face!

  • pedalpusher67

    Ventura, California

    Excellent resort, absolutely delightful!

    I cannot say enough wonderful things about this resort, the people, the food and the setting. We arrived at the Cancun airport and immediately connected with the people for the shuttle service to the dock where our private resort boat was waiting for us.

  • UkAli

    UK

    Lovely hotel!

    It was very quiet and there were not many people staying in the hotel at all. Check in was quick and we were shown to our rooms after a welcome drink, they were lovely and big, with a huge jacuzzi bath in!

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