X

Resort

Resort + Flight

Select resort

  • Beach Palace
  • Cozumel Palace
  • Isla Mujeres Palace
  • Sun Palace
  • Playacar Palace
  • The Grand at Moon Palace Cancun
  • Moon Palace Cancun
  • Moon Palace Cancún - Nizuc
  • Moon Palace Jamaica
  • Le Blanc Spa Resort Cancun
  • Le Blanc Spa Resort Los Cabos
Check-in
Check-out
More rooms requires an additional booking

1

Room

2

Adults

0

Children

Rooms

-

1

+

More people require an additional room Room #1

Adult

-

2

+

Children

-

0

+

Select resort

  • Beach Palace
  • Cozumel Palace
  • Isla Mujeres Palace
  • Sun Palace
  • Playacar Palace
  • The Grand at Moon Palace Cancun
  • Moon Palace Cancun
  • Moon Palace Jamaica
  • Le Blanc Spa Resort Cancun
  • Le Blanc Spa Resort Los Cabos
Check-in
Check-out
More people require an additional room

2 Adults

  • 1 Adult
  • 2 Adults
  • 3 Adults
  • 4 Adults
  • 5 Adults
  • 6 Adults
More people require an additional room

Age < 1

  • < 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years
  • 13 years
  • 14 years
  • 15 years
  • 16 years
  • 17 years

0 Kids

  • 0 Kids
  • 1 Kid
  • 2 Kids
  • 3 Kids
  • 4 Kids
  • 5 Kids

1 Room

  • 1 Room
  • 2 Rooms
  • 3 Rooms

TERMS & CONDITIONS COME BACK SOON

 

How can I use my unused Resort Credit?
Palace Resorts is pleased to offer its guests the opportunity to obtain a Resort Credit during their stay, which is applicable in different products, Spa and tour services. If you don’t use the Resort Credit totally, it may be used during your next stay or you may transfer it to another person. To do so, you must have to wait for at least two weeks in order to be able to use this gift again.

What do I have to do to use my credit?
The offer to use your Resort Credit is wide, from swimming with dolphins, visiting an archaelogical site. Hiwever, if you don't finish the entire RESORT CREDIT, you may be able to use in your next visit (spa treatments are not available). To do so, you will receive a "COME BACK SOON" card where you will find your reservation number and your remaining balance. During your next visit, you can transfer your resort credit using the “Palace Resorts Official App”. Simply create an account and you will be able to view the remaining balance from your last stay in your profile. Click on the card icon and fill out the form that appears there to verify the information of the reservation to which the credits will be transferred.

Can I transfer the RESORT CREDIT to somebody else?
You may share the RESORT CREDIT that has not been used with a family member or a friend for a next visit. It is important to wait for at least two weeks after leaving the hotel in order to use or transfer this RESORT CREDIT. You can only transfer it once in a future reservation, never two or more “COME BACK SOON” Cards.

How can I use my RESORT CREDIT in my next visit?
All products and services that the RESORT CREDIT includes are available in the “COME BACK SOON” card. Nevertheless, you can’t use it in Spa services.

What can I do if my next visit is after the “COME BACK SOON” card has expired?
It is important to be aware of the validity; it must be at least within the first 24 hours of the new stay.

When can I transfer my RESORT CREDIT to a future reservation?
To transfer the RESORT CREDIT ypu must take into account to wait at least two weeks after leaving the Resort in order to obtain a new reservation number. After this period you can transfer your resort credit using the “Palace Resorts Official App”. Simply create an account and you will be able to view the remaining balance from your last stay in your profile. Click on the card icon and fill out the form that appears there to verify the information of the reservation to which the credits will be transferred..

PALACE RESORTS

Terri M
Terri M
Minnesota, United States

Friends trip

As always the Beach is awesome. We arrived as the pandemic was taking hold. Thru it all the employees made our stay as normal as possible. Even though they new the hotel was closing they went out of their way to make us feel on vacation. Thank you to Ernesto, Diego and Gabriella for starting our day. Daniell at the pool was always there.

Carole Lynn Wallace
Carole Lynn Wallace

Best vacation EVER

We loved visiting the Palace for our second time. The resort is first class, the meals delicious. We always have a great time with the people that take care of us! They are special people in our hearts. There are so many !!! Martha always greets with her beautiful smile and great hugs. LuLu too. We adore Selene, Maria’s omelette are a Yummy. Joel is a jewel and keeps us on our toes with the best wines at dinner

mfmurph59
mfmurph59
Bethany, Canadá

Relaxing

This is the most relaxing place you can go , great service , great food and friendly staff . The rooms were comfortable nice balcony for morning coffee , call room service to bring up a pot with some pastries. The beach is lovely and pool bar and lunch menu is great you won’t be disappointed

x