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Resort

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  • Beach Palace
  • Cozumel Palace
  • Isla Mujeres Palace
  • Sun Palace
  • Playacar Palace
  • The Grand at Moon Palace Cancun
  • Moon Palace Cancun
  • Moon Palace Cancún - Nizuc
  • Moon Palace Jamaica
  • Le Blanc Spa Resort Cancun
  • Le Blanc Spa Resort Los Cabos
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1

Room

2

Adults

0

Children

Rooms

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1

+

More people require an additional room Room #1

Adult

-

2

+

Children

-

0

+

Select resort

  • Beach Palace
  • Cozumel Palace
  • Isla Mujeres Palace
  • Sun Palace
  • Playacar Palace
  • The Grand at Moon Palace Cancun
  • Moon Palace Cancun
  • Moon Palace Jamaica
  • Le Blanc Spa Resort Cancun
  • Le Blanc Spa Resort Los Cabos
Check-in
Check-out
More people require an additional room

2 Adults

  • 1 Adult
  • 2 Adults
  • 3 Adults
  • 4 Adults
  • 5 Adults
  • 6 Adults
More people require an additional room

Age < 1

  • < 1 year
  • 1 year
  • 2 years
  • 3 years
  • 4 years
  • 5 years
  • 6 years
  • 7 years
  • 8 years
  • 9 years
  • 10 years
  • 11 years
  • 12 years
  • 13 years
  • 14 years
  • 15 years
  • 16 years
  • 17 years

0 Kids

  • 0 Kids
  • 1 Kid
  • 2 Kids
  • 3 Kids
  • 4 Kids
  • 5 Kids

1 Room

  • 1 Room
  • 2 Rooms
  • 3 Rooms

Other Questions about Your Stay at our Resorts

Please consult this section if you have other questions which have not yet been answered. Our aim is to clear up all the doubts you may have, so you can focus on enjoying your dream vacations in all-inclusive luxury.

Guests staying at Moon Palace CancunBeach PalaceSun Palace (couples-only), Playacar PalaceCozumel Palace, or Isla Mujeres Palace (couples-only) have the added benefit of complimentary access to all-inclusive facilities at these 6 sister resorts. Access is not included to Le Blanc Spa Resort Cancun and The Grand at Moon Palace Cancun
 
Guests staying at Le Blanc Spa Resort Cancun (adults-only) have complimentary access to the all-inclusive facilities of any of the abovementioned sister resorts and The Grand at Moon Palace Cancun
 
Guests staying at The Grand at Moon Palace Cancun have complimentary access to the all-inclusive facilities of any of the abovementioned sister resorts. Not applicable for Le Blanc Spa Resort Cancun (Adults only). 
 
Transportation between resorts is not included. 

Guests staying at our sister resorts or visitors who purchase a Day Pass (subject to availability, restrictions apply) can enjoy the activities, restaurants, bars, and other facilities at our luxury resorts during the day. However, courtesy rooms are not included.

Our family resorts offer a kids club called The Playroom, where children can play in state-of-the-art areas with food and drinks included and a dedicated team of staff to look after them. Children under the age of 4 are welcome, however they must be accompanied by an adult at all times.

For access to The Playroom simply fill out the check-in form on arrival. 

We are very fond of all animals, however for a number of reasons we are unable to accept them at our resorts unless they are service and assistance animals with an official document justifying the requirement by the guest and a legal accreditation of the animal as a service or assistance animal.

Please note that resort credit only applies to your vacation if you booked your stay on or before July 31st, 2020, and if it is specified on your confirmation. A nominal 16% fee for credit used in order for us to be able to compensate partners and staff who support the Resort Credit inclusions such as tours, photography and salon services. Much like the tax and gratuity charge we include as part of a guest’s hotel reservation, the Resort Credit fee allows us to cover these incidentals for Resort Credit promotion offerings as well.

Please note that resort credit only applies to your vacation if you booked your stay on or before July 31st, 2020, and if it is specified on your confirmation. Depending on when you booked your vacation and for how many nights, your reservation may include a Resort Credit that can be used towards certain tours, spa services, romantic dinners, golf* and more. For more information, please contact our vacation planners at toursinfo@palaceresorts.com (Cancun) or toursjamaica@palaceresorts.com (Jamaica).

*Please note that golf is not available at Moon Palace Jamaica.

STILL NEED AN ANSWER TO YOUR QUESTION? 

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PALACE RESORTS

Julie
Julie

Great experience!! For families - friends - couples

All employees very accommodation, kind, respectful, and willing to go the extra mile to make tour experience wonderful. ALL staff were outstanding!!

Jack W
Jack W

Great Place to Stay, Highly Recommended

Considering the restriction, this was still an incredible place to stay. I felt safer with their safety precautions than I do at home. Kids still had a great time!

Laura S
Laura S
Lynchburg, Virginia

Completely spoiled (again)

I don’t think there is anything more that we could have asked for out of this trip. The service and the extraordinary culinary experience we had this time will be a trip we will never forget.

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