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We cant wait
to hear from you!

We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

How can we
help you?

Contact Us

other ways to
get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

Transportation
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PALACE

  • David8197

    Chillicothe, Ohio

    Fabulous two week stay

    Great property and wonderful service. I can't say enough about how much we love this resort. The food was outstanding and the friendliness of the entire staff made us feel right at home.All of the rooms are ocean front with beautiful sun sets every night.

  • BobRockefeller

    Georgia, United States

    This is our favorite place in Mexico

    We were back this year (our 10th visit) for the annual Carnival. The resort is just great - not too big, not too small, within walking distance of downtown, but not busy on the street. Most rooms have wonderful west-facing ocean views.