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We cant wait
to hear from you!

We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.

How can we
help you?

Contact Us

other ways to get in touch

Members
memberservices@palaceelite.com.mx

Resort Credit-Tour Reservations
toursinfo@palaceresorts.com

Weddings
weddings@palaceresorts.com

Transportation
transfercancun@palaceresorts.com

Interval Members
General Inquiries
1-305-925-3094
Prepay All-Inclusive Fees
1-305-925-3094

Mexico, Central and South America
305 925 3094
palaceresorts@clubreservations.com

Reservations and General Information
info@palaceresorts.com

Group Inquiries
leads@palaceresorts.com

Job Inquiries
capitalhumano@palaceresorts.com

resort direct lines

Extended Office Hours (For resort and flight reservations)

From Mexico: 01 800 272 02 14 | From USA: 1-800-635-1836 | Members: 1-800-346-8225 Others: (305) 374 4752
| Air and Hotel-From USA: 1-800 622 1813



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INTERNATIONAL HOTEL COMPANY, LLC | 8400 NW 33 STREET | SUITE 403 | DORAL, FL 33122

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  • Roxycbh

    Saskatoon, Canadá

    Excellent service, location and food

    Best vacation ever. Service was always amazing and everyone went out of their way to help. Clean rooms and grounds. Food was all so good but the steakhouse is outside so food got cold quick.

  • Austinhoell

    Bozeman, Montana

    Absolutely amazing time

    We visited beach palace over spring break and it was the best time of our lives. The service was amazing, the beach was incredible, and the food was excellent. Luis from the buffet restaurant was the best server that I have had in my life and was incredibly kind.

  • Douglas H

    Ottawa, Canadá

    Great Resort

    We were there in early-mid March as a family. The resort was very clean and safe. The beach was in great condition along the entire strip for everyone to walk along. The ability to go to Moon Palace and use their facilities was a bonus.