Contact us
Contact Palace Resorts
We look forward to hearing from you, whether you have a question, a suggestion or a comment about your visit to one of our Palace Resorts properties. Use our main reservation line to reserve your accommodations at any Palace Resorts property, or contact the resort directly for questions about that resort’s accommodations or amenities.
Members - Memberservices@Palaceresorts.Com
Resort Credit-Tour Reservations - Toursinfo@Palaceresorts.Com
Weddings - weddings@palaceresorts.com
Transportation - transfercancun@palaceresorts.com
Reservations and General Information - Info@Palaceresorts.Com
Group Inquiries - leads@palaceresorts.com
Job Inquiries - capitalhumano@palaceresorts.com
Extended Office Hours (For resort and flight reservations)
Monday through Sunday
9:00 AM – 9:00 PM EST
1-800-635-1836 or 1-800-346-8225
In Mexico call: 011-52-998-193-2015
Send Us A Letter
INTERNATIONAL HOTEL COMPANY, LLC
8400 NW 33 STREET
SUITE 403
DORAL, FL 33122
Resort Direct Lines
Sun Palace
011-52-998-891-4100
Beach Palace
011-52-998-891-4110
Cozumel Palace
011-52-987-872-9430
Playacar Palace
011-52-984-873-4960
Isla Mujeres Palace
011-52-998-999-2020
Moon Palace Golf & Spa Resort Cancun
011-52-998-881-6000
