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$1500 Resort Credit
$1500 Resort Credit
On top of unmatched all-inclusive luxury amenities and services, Palace Resorts offers guests staying 5-8 nights a $1,500 Resort Credit that can be used towards the following services and amenities. Applicable Resort Credit depends on length of vacation and is applied per room/per stay. Also, accessible via a branded card, guests who do not utilize their entire Resort Credits, can roll the cash value over to subsequent stays at any of Palace Resorts eight oceanfront properties. Additionally, guests can now gift the accrued cash value of the Resort Credit to friends or family that plan on visiting Palace Resorts in the future. Resort Credit becomes exchangeable two weeks following the transferring parties stay at any Palace Resorts property, and the resort credit cash value balance is redeemable for up to twelve months after the original stay. Subject to additional terms.
Click here to download our Resort Credit brochure for more information and to read our terms and conditions, including the 16% service fee on all products and services rendered with the Resort Credit.
WELCOME BACK CARD
How can I use my remaining Resort Credit balance?
Palace Resorts is pleased to offer its guests a Resort Credit during their stay, which can be used to purchase gift store items, spa treatments, tours and more. If you don’t use the full amount of the Resort Credit, the remaining balance may be used during your next stay or you may transfer it to another person. To do so, you must wait for at least two weeks in order to be able to re-gift the balance and use again.
What do I have to do to use my Resort Credit?
The Resort Credit can be used for a wide variety of activities and services, such as swimming with dolphins, visiting archaeological sites, purchasing gift shop items, even for wellness treatments in the spa. For full terms and conditions, please click here. You may also email email@example.com to book select activities and services prior to your visit.
If you do not use the entire Resort Credit, you may transfer the balance to your next visit. You will receive a Welcome Back Card, with your reservation number and your remaining balance. After you’ve booked your next visit, you may transfer the remaining balance onto your new reservation by visiting our online kiosk at http://kiosko.palaceresorts.com/ or http://kiosko.leblancsparesort.com/ for Le Blanc Spa Resort reservations. Click on the option “Welcome Back Card” and enter the information found on your card. You may also do this through our Palace Resorts app, found in the Apple App Store and Google Play.
What other policies apply?
In addition to the Resort Credit terms and conditions, and the aforementioned, it is also important to note that the Resort Credit on the new reservation will first be used, and then remaining credit on the “Welcome Back Card” will take into affect.
Can I transfer the remaining balance to someone else?
You may gift the remaining unused balance to a family member or a friend for a future visit. You must wait for at least two weeks after leaving the hotel in order to use the remaining balance or transfer it. You may only transfer it once to one future reservation.
How can I use my remaining Resort Credit during my next visit?
All products and services that are available with the Resort Credit may be redeemed with the Welcome Back Card. However, the Welcome Back Card cannot be used for spa services.
What can I do if my next visit is after the “Welcome Back Card has expired?
The Welcome Back Card is only valid for one year. The first 24 hours of your new visit must be within this expiration period.
When can I transfer my remaining Resort Credit to a future reservation?
To transfer the remaining Resort Credit, you must wait at least two weeks after leaving the resort, and have made a new reservation in our system. You can then transfer the balance by visiting our online kiosk at http://kiosko.palaceresorts.com/ or http://kiosko.leblancsparesort.com/ for Le Blanc Spa Resort reservations. Please select “Welcome Back” and enter the information on your card. The unused Resort Credit may not be transferred more than once. You may also transfer the balance through the “Palace Resorts” app, available for download in App Store and Google Play.